WhatsApp assistant for businesses in Morocco
It answers day and night, in Darija, French, Arabic or English, from your answers. And it hands over to a person when it should.
Write to it like a customer would: it answers within seconds.
Hi, I want to enrol my son in Grade 1. What do I need to bring?
Hello! For Grade 1 enrolment you need: birth certificate, vaccination record, 2 photos and the latest report card. The office is open Monday to Friday, 8:30 to 16:30.
and the fees?
Fees depend on the level: I am letting the office know, and they will reply here tomorrow morning with the details. Would you like to book a visit?
yes, Thursday
Visit request for Thursday passed on ✅ You will receive the confirmation here.
فهمتيني 🙏
In one minute
What it does, how it is set up, and what it will never do. The video is in French; English and Arabic versions are coming.
How it works
One hour together: your hours, your prices, your documents, your rules. What the assistant does not know, it does not make up.
It stays yours, in your Meta account. You can keep using it from your phone.
Day and night, in the customer's language. As soon as a question goes beyond the brief, it alerts your team and tells the customer.
Fair play
A useful assistant is one that knows its limits. Here they are, in black and white.
No discount, no deadline, no promise: what you did not write, it does not say.
It introduces itself as an assistant. Your customers always know who they are talking to.
Disputes, refunds, health: it hands over to your team, and says so.
It replies; it does not write to your customers on its own.
Pricing
The quote sets the exact figure within the range, according to your volume and languages.
400 – 900 MAD excl. VAT / month
Set-up: 2,500 to 6,000 MAD excl. VAT, once.
Frequently asked questions
You do. The number stays in your Meta account and the conversation log is yours. We access it to run the assistant, as a service provider, and delete it from our databases after 90 days (our backups keep a copy for 56 more days at most).
You remain the data controller; Fhamtini acts as processor under a written contract. We give you the wording to add to your documents and never use your data for anything other than answering you.
It tells the customer, alerts someone on your team and keeps the conversation open. It does not guess.
Half a day. You keep your number and, if you wish, the WhatsApp Business app on your phone. We start with a demonstration on your own questions.
Contact
Tell us what your customers ask most. We reply within one working day, on WhatsApp or by e-mail.
Or write directly to the demo assistant: open WhatsApp.